I love the key points Ms. Schulz makes:
1. Being wrong feels a lot like being right.
2. The biggest mistake we can make is to always be convinced we are right.
3. It is a moral decision to consider that you might be wrong.
4. It is dangerous to believe we are right and to stop entertaining the possibility that we might be wrong.
How does it feel when you are wrong?... It feels like being right.
We think this one thing is going to happen and something else happens instead.